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SMT Direct brings more than 50 years of collective experience in multi-media call centre outsourcing services & Business Process Outsourcing (BPO), including both inbound and outbound, customer care, human resource outsourcing, finance & accounting, help desk & technical support, e-mail, web chat, recovery and retention teleservices programs.
We are a leading service provider for Fortune 500 companies specializing in the management of end to end customer contact solutions including Customer care, telemarketing & Business Process Outsourcing. SMT offers state-of-the art operations in onshore, near-shore and offshore locations through a network of best-in-class facilities in: Canada –Latin America-India-Dubai & Europe.
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