SMT‘s team of experts has developed and refined proven methods of measuring and diagnosing the quality of relationships in order to help improve them.

Given the complex nature of decision making and dilemmas that managers are faced with in today’s workplace, SMT offers a host of services that can add real-time information and data to support business decisions. This encompasses survey development, consulting as well as strategic guidance. Our team of technical and analytic specialists ensures that every research initiative is on track from start to finish.

While we are noted for telephone surveys, we are equally adept at conducting surveys in online, paper and focus group formats.

SMT is a professional survey research firm that empowers its clients to communicate better with key stakeholders and to improve decision-making by using real-time feedback. Utilizing the right amount of technology, analytics and people skills, we can be your single resource for survey research products and consulting. We have developed industry-leading survey technology and proven methodologies to help our clients reach their stakeholders quickly and efficiently. This crucial data empowers our clients to make both informed and strategic decisions.

SMT delivers high quality field research. We know firsthand how crucial it is that decisions be based on the best possible data. Our training, monitoring and coaching practices are among the most exacting in the business.

 We Specialize in . . .

• designing and executing complex
research assignments within time
and budgetary constraints
• developing strategic plans and
recommendations based on results
• providing swift turn-a-round times
• ensuring accurate and quality-
controlled results
• offering flexible and customized
solutions for any situation
• conducting projects of all ‘shapes
and sizes’ including those utilizing
multiple survey mediums,
languages and analytic techniques

SMT can develop research programs built around your company's specific business decision-making needs and can act as your organization’s in-house research department. Customized programs can be developed using proprietary and secondary research tools, syndicated data services as well as company data.

Industries/Sectors Serviced Include:

• Advanced Technologies
• Associations and Labour Unions
• Automotive Industry
• Beer Industry
• Education
• Events and Attractions
• Financial and Legal Services
• Government Agencies
(Federal, Provincial and Municipal)
• Health Care
• Manufacturing Industry
• Media
• Natural Resources
• Non-profit
• Public Works
• Real Estate and Development
• Retail Sales
• Telecommunications
• Tourism Boards
• Transportation Industry
• Utilities